Returns & Exchanges

At NUHR Home, we want you to be completely satisfied with your luxury home fragrance and decor; if you are not, you may return unused items in their original packaging within 30 days of delivery.

1

Initiate Your Return

Contact our customer concierge team with your order number and reason for return to receive a unique Return Authorization number.

2

Prepare Your Package

Securely pack your items in their original, undamaged gift boxes and shipping cartons to ensure they arrive back to us in sellable condition.

3

Ship It Back

Affix the provided shipping label or use a tracked courier service to send your package to our quality control center.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing